We have conducted a new survey that reveals how small to medium-sized businesses are losing critical business information as a result of failed backups, and have suffered significant impacts as a result. Many IT admins surveyed revealed that a failed backup has led to a loss of revenue and important company documents, including financial records, employee emails and confidential information such as social security numbers. As a result, respondents indicated that failed backups have affected customer relations, business operations and brand reputation. Continue reading →
f you work in an office, chances are you have seen a frantic IT guy or gal running around trying to put out virtual fires, and you’ve wondered what all the fuss was about. In addition to the numerous, legitimate, technical glitches that can come up when operating a data center, there are also lots of mind-numbing issues that IT admins run into when it comes to supporting users. GFI was curious to find out how stressed IT admins are and what causes all that tension, so we surveyed hundreds of IT admins in the U.S. and the UK. The topline results were very interesting, but it was when we dug deeper that we learned just how strange the daily user support situations really are.
Here are the top five categories for the most ridiculous things users do, as well as some odds and ends you have to read to believe . . . Continue reading →